The disadvantaged that are damaged financially due to voice phishing, etc. may receive loan of emergency funds.

New hope healing loan
- The Credit Counseling and Recovery Service operates the “New Hope Healing Loan,” a program designed to support the living stability of the disadvantaged and vulnerable, who struggle to maintain their living standards due to financial damages, by loaning emergency funds sourced from donations made using corporate business card points of financial companies, the Financial Business Association, and the Financial Supervisory Service.

The disadvantaged suffering financial damages by voice phishing, etc. and meeting any of the following requirements
- A person with no more than an annual income of KRW 40 million, with an individual credit score in the bottom 20%
- Person with no more than annual income of KRW 20 million, regardless of credit score
- Victims of financial frauds: Victims regarding voice phishing, illegal private financing, savings bank posterior credit, unauthorized investment advisory and future business operator, incomplete sales of funds, parents of children deceased from insurance accident
Category
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Conditions
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Support limit
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Up to KRW 5 million within the scope of financial damage
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Loan details
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Living stability funds, school expenses
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Repayment method
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Repayment in installments with full amortization from 2 to 3 years (up to 5 years)
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Interest rate
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Annual rate of 3% (reduced to 2% after 24 months of faithful payments of principal and interest) ※ However, when supporting the disadvantaged of financial fraud damage (multi-cultural family, North Korean refugees), prime rate (annual 3%→annual 2.5%) applied
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Application for new hope healing loan
- A victim of voice phishing intending to apply for new hope healing loan can consult and apply (☎1600-5500) at the national branch counseling centers of the Credit Counseling and Recovery Service.