ENGLISH

Electronic Financial Crimes
Countermeasures for pharming damages
Request for suspension of payment and refund for loss
- A victim with monetary damage due to pharming fraud applies for suspension of payment and refund for loss (refer to Article 3 of “Special Act on the Prevention of Loss Caused by Telecommunications-based Financial Fraud and Refund for Loss”).
1. After immediately requesting suspension of payment through call center of police station or financial company
2. A refund for damage should be requested by submitting the “accident and incident fact confirmation” issued by the police to the relevant bank.
Fixing PC infected with malignant program
- If the following symptoms occur when accessing the website of a bank, financial company, etc. there is a possibility that the PC being used is infected with a malignant program and needs to be fixed.