Compensation for damages

Liability for damages resulting from the loss of or damage to articles
- Unless a nail beautician proves that he/she has not been negligent in giving due care in the custody of articles deposited by his/her guests to him/her or his/her employee, the nail beautician shall be liable to compensate for damages resulting from the loss of or damage to the articles kept in his/her custody (Article 152(1) of the Commercial Act).
※ A hospitality service provider refers to any person who engages in the business of making transactions via theaters, hotels, restaurants, or other facilities used by the public (Article 151 of the Commercial Act).
- A nail beautician shall be liable to compensate for damages for the loss of or damage to portable goods brought into his/her establishments, even if not particularly deposited by the guest, when it is due to the lack of due care of the business entity or any of his/her employees (Article 152(2) of the Commercial Act).
- Even if the nail beautician has posted a notice stating that he/she is not liable for the loss of or damage to the portable goods of guests, he/she shall remain liable to compensate for any damages suffered (Article 152(3) of the Commercial Act).

Liability for loss of valuables
- With respect to money, securities, and other valuables, no hospitality service provider shall be liable for damages resulting from the loss of or damage to such articles unless the guest deposits them to the business entity by expressly stating its description and value thereof (Article 153 of the Commercial Act).
Customer protection

Duty to protect customers
- A nail beautician shall take necessary measures to prevent any danger and injury to the lives, bodies, or property of consumers due to services provided (beauty arts services, etc.) (Article 19(1) of the Framework Act on Consumers).
- A nail beautician shall not use any condition or method of trade which might infringe upon the rational choice or interest of consumers in the provision of services (beauty arts services, etc.), etc. (Article 19(2) of the Framework Act on Consumers).
- A nail beautician shall faithfully provide consumers with accurate information on services provided (beauty arts services, etc.) (Article 19(3) of the Framework Act on Consumers).
- A nail beautician shall faithfully handle the personal information of consumers lest such information should be lost, stolen, leaked, altered, or damaged (Article 19(4) of the Framework Act on Consumers).
- A nail beautician shall settle any consumers' complaints or damages that arise due to the defects of services provided (beauty arts services, etc.) by providing necessary compensation, etc., and indemnify them for any damages caused by non-fulfillment, etc. of obligation (Article 19(5) of the Framework Act on Consumers).