Establishment and operation of a nail salon
Franchise start-up
Franchise start-up
- The term "franchise business" refers to a continuous business relationship in which a franchisor allows its franchisees to use its own trademarks, service marks, trade names, signs, or any other business marks in selling goods (including raw materials and auxiliary materials) or services in compliance with certain quality standards or business methods, and support, training, and control of its franchisees in regards to their management, business activities, etc., and in which franchisees pay franchise fees to their franchisor in return for the use of business marks and the support and training provided for their management, business activities, etc. (Article 2(1) of the Fair Transactions in Franchise Business Act).
※ How to settle disputes with the franchisor
Disputes can be settled through the Franchise Business Transaction Dispute Settlement Council of the Korea Fair Trade Mediation Agency (www.kofair.or.kr, ☎1588-1490). The Franchise Business Transaction Dispute Settlement Council has been established to settle disputes between franchisers and franchisees arising in connection with unfair transactions, and those with reasonable grounds such as the cancellation of unfair franchise agreements, the return of franchise fees, and the violation of sales areas are eligible to request for mediation.
You may also report a dispute to the Fair Trade Commission (www.ftc.go.kr). After each regional office receives the case, the investigator in charge will be assigned to conduct investigation on any violations of the Fair Transactions in Franchise Business Act and handle the case.