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ENGLISH

Protection of Financial Consumers

Financial Products
Understanding Financial Products and Financial Consumers
Six Major Principles of Financial Product Sales
Rights of Financial Consumers
Right to Withdraw from a Contract
Termination Right of Illegal Contracts
Right to Request Access to Information
Right to Request Interest Rate Reduction
Real-Name Financial Transactions
Real-Name Financial Transactions and Confidentiality
Electronic Financial Transactions
Use of Electronic Financial Transactions
Return of Erroneous Remittances
Electronic Financial Transaction Accidents Liability and User Protection
Searching for Dormant Deposits
My Dormant Deposit Search
Depositor Protection System
Understanding Depositor Protection
Payment of Deposit Insurance in the Event of an Insurance Accident
Depositor Protection System According to Individual Laws
Protection for Depositors of Community Credit Cooperative, Post Office, and Regional Associations
Dispute Resolution through Mediation
Disputes Mediation of Disputes by the Financial Dispute Mediation Committee
Dispute Mediation by the Korea Consumer Agency
Dispute Mediation of Korea Exchange and Korea Financial Investment Association
Dispute Resolution through Litigation
Civil Mediation and Civil Litigation