ENGLISH

Startup and operation of a beauty salon
Independent startup and franchise startup
Franchise start-up
- The term "franchise business" refers to a continuous business relationship in which a franchiser allows its franchisees to use its own trademarks, service marks, trade names, signs, or any other business marks in selling goods (including raw materials and auxiliary materials) or services in compliance with certain quality standards or business methods, and supports, trains, and controls its franchisees in regards to their management, business activities, etc., and in which franchisees pay franchise fees to their franchiser in return for the use of business marks and the support and training provided for their management, business activities, etc. (Article 2(1) of the Fair Transactions in Franchise Business Act).
■ How to settle disputes with the franchiser
Disputes can be settled through the Franchise Business Dispute Mediation Council of the Korea Fair Trade Mediation Agency (www.kofair.or.kr, ☎ 1588-1490). The Council accepts all grounds, such as the cancellation of unfair franchise agreements, the return of franchise fees, and the violation of sales areas, for mediation requests. If the franchisee and the franchiser agree on the mediation offer, a bilateral agreement will be deemed to have been established and the dispute will come to an end. The mediation is provided free of charge, and the time it takes to handle each case may vary depending on its importance and content.
You may also report a dispute to the Fair Trade Commission (www.ftc.go.kr). After each regional office receives the case, the investigator in charge will be assigned to conduct investigation on any violations of the Fair Transactions in Franchise Business Act and handle the case.
Independent startup
- The “independent startup” is a concept that contrasts with the startup of a franchisee, and it refers to the type of startup that the person who wishes to start a beauty salon is required to handle on his/her own the various startup preparation processes such as market research, making decisions on the interior concept, promotion, etc.