ENGLISH

Electronic Financial Crimes
Indemnification of financial companies
Scope and subject of indemnification
- When a user suffers any loss due to any of the following incidents, the relevant financial company or electronic financial business entity should be liable for indemnifying him or her for the loss (Article 9(1) of the “Electronic Financial Transactions Act”).
1. An incident caused by the forgery or alteration of the means of access
2. An incident caused in the course of electronically transmitting or processing the conclusion of a contract or a transaction request
3. An incident caused by the use of a means of access acquired by fraudulent or other illegal means by invading electronic apparatus for electronic financial transactions or an information and communication network
- Cases of dispute mediation decision
· Claim for damages due to mobile phone micropayment