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- Request of suspension of payment by reporting to the main phone number of the paying bank and receiving bank or the police (112) of the fact of damage “without delay”

- Issuance of “accident and incident fact confirmation” by visiting a nearby police station (issuance required within 3 days of requesting suspension of payment)

- Submission of accident and incident fact confirmation to a branch of the bank in which the suspension was requested (same document submitted for extension of measures)

- Proceed with procedures refunding damage amount remaining in account through explanation of person of the account name suspended for payment (account used for fraud)

- In order to prevent additional damage following the personal information leakage, the “Personal Information Leakage Accident Prevent System” of the Financial Supervisory Service’s financial consumer information portal may be utilized.

- Accounts opened and loans can be confirmed at once utilizing the “Account Information Comprehensive Management Service” (www.payinfo.or.kr).

- In order to prevent the phone from being activated without one’s knowledge, the subscription status inquiry service and subscription restriction service can be utilized through the prevention service of illegal use of name (www.msafer.or.kr).

- If you have already installed a malignant app with an unclear source, if you call a financial company, the Financial Supervisory Service, police, etc., the call will be connected to the voice phishing criminal as the call is intercepted by the fraudster. You should immediately (1) test with a mobile vaccine app and delete, (2) backup the data and initialize your phone, (3) request a friend or mobile service center for help

- There are financial damages incurred due to phishing sites, smishing text messages that impersonate the Supreme Prosecutor’s Office, National Police Agency, Korea Internet & Security Agency, a financial institution, parcel delivery service, etc. Please check the website address when accessing it before entering personal information.

- If the site is confirmed to be a phishing site, a fake website created by imitating a website of a bank, etc. to extract financial transaction information, the relevant website should be reported to prevent additional damages.

- As electronic financial crime is a criminal act of obtaining pecuniary advantage using personal information or financial transaction information acquired by deceiving another person, it can be punished according to fraud in terms of the “Criminal Act.” Defrauding another person thereby taking property, obtaining pecuniary advantage from another, or allowing a third person to obtain such is prohibited (Article 347(1) and (2) of the “Criminal Act”).

- Violating such will be punished by imprisonment with labor for not more than ten (10) years or by a fine not exceeding 20 million won (Article 347(1) and (2) of the “Criminal Act”).

- Acquires any benefits to property or has a third person acquire them, by making any data processed after inputting a false information or improper order, or inputting or altering the data without any authority into the data processor, such as computer, etc.is prohibited (Article 347-2 of the “Criminal Act”).

- Violation of above legislationwill be punished by imprisonment with labor for not more than ten (10) years or by a fine not exceeding 20 million won (Article 347-2 of the “Criminal Act”).

- Extorting another person thereby taking property, obtaining pecuniary advantage from another, or allowing a third person to obtain a surrender of such person's property is prohibited (Article 350(1) and (2) of the “Criminal Act”).

- Violating the above will be punished by imprisonment with labor for not more than ten (10) years or by a fine not exceeding 20 million won (Article 350(1) and (2) of the “Criminal Act”).

- Voice-phishing organizations fall into the category of criminal organizations in terms of the Criminal Act, and if the defendants that fulfilled the affairs of the organization are recognized to have intention in joining and the activities of the criminal organization and the acts of fraud are part of the activities of the criminal organization, they may be punished for group crime of criminal group, etc. in terms of the “Criminal Act” (Article 114 of the “Criminal Act”).